following a delayed flight out of Detroit for the reason that there wasn’t a running PA program( which we were being explained to was FAA obligatory). We reloaded on the same plane and flew to Dallas above two several hours later on. ( the flight attendants needed to wander the ailes to speak). our flight was to leave at 600am. we ultimately remaining at 1145am. On arriving in Dallas we ended up rushed to our following gate for Denver. On arriving in Denver late afternoon, we experienced no baggage. We were being advised It will be on among the future three flights from Dallas.
The web site doesn't perform. Regardless of what tab I choose on the location doesn’t function. I wished to Check out the position of my flight and possibly reserve A different a person but nothing at all is effective.
06/18/16 – Are actually a faithful, frequent flyer shopper for over 30 decades. I h ave in no way viewed these weak consumer service and apathetic attitudes from AA workers. At the moment sitting down at Miami International, on a transparent sunny saturday early morning, traveling with 2 youthful youngsters attempting to reach Asheville with your Airways (report locator: WCEARA), but our flight to Charlotte was immediately delayed, resulting in us to miss our flight to Asheville, all other flights are complete, we were despatched Again through safety for the reason that your personnel in the gate couldn’t (or wouldn’t), help us (which was fun), then had to run back Prior to we could get into the ticket counter because the flight departure was bumped again up!
I had been trying to acquire ticket for 15 yr old son and couldn’t use Web page for he was viewed as small. I known as shopper service and she assisted me with airline invest in. I precisely asked if I needed to cancel if I could in 24hours. This attendant reported Of course. I discovered four hrs later on The explanation son would want to fly was cancelled. I known as back to terminate the flight the attendant explained to me I couldn’t terminate flight and it had been a nonrefundable ticket. I explained to her scenario as mentioned over she explained she couldn’t do something. I requested to get a supervisor, I obtained a single and spelled out the problem, she said I couldn’t terminate it and obtain my a reimbursement she was extremely rude and hung up on me. I termed back again to check with article source for one more supervisor and as I had been speaking with this supervisor she knowledgeable me that the final supervisor mentioned in her record I refused voucher. What ever a voucher was I wasn't even absolutely sure. Then second supervisor explained to me what she believed. Hence the flight wasn’t cancelled considering the fact that she mentioned to attend a few times prior to I make my last conclusion and he or she would wave changing price to take action and I shouldn’t have any difficulty.
I know that it may be a while before USAIR and American program will likely be synched. But, there's no basis for your agents to generally be so disconnected.
I'm so upset in just how my previous flight was taken care of as what I take into account myself a valued shopper/
Also recommend that every passenger put there carry on in dimensions checker so all travellers are taken care of equitably.
Ps I also mailed a grievance to AA via their wed website and attempted to resolve this challenge and I hardly ever bought a reaction. Just An additional fictitious video game presented you by American
I flew American Airways for The very first time and it'll be my last time it had been quite possibly the most Awful practical experience I had ever experienced using a airline. never ever once again you had greater Get the act jointly
I acquired an airline ticket through expedia for journey in March 2016. the knowledge acquired with my acquire indicated that I really should Speak to the airline for seat assignment. Nowadays, I contacted the airline, exceptional client service . Nonetheless, I was informed that since I didn't ordered my ticket directly from your airline, there might be a demand for me to get a seat.
I flew AA again from Boston through Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went properly and we arrived on time. The pilot never once communicated With all the travellers (the same old flight information most pilots do share at the time we've been during the air, which includes a welcome) as well as the Flight Attendants never told us what gate we had been at when we landed. I had a short connection time (that was provided Once i manufactured the reservations on-line), which I had been in the position to make just after traversing your complete Charlotte airport. When I acquired into the gate I asked the Ticket Agent after we can count on to land in Sarasota and was informed the crew experienced not nevertheless arrived. At NO time was an announcement produced once the crew had arrived or when to expect to depart.
I flew from Orlando to Dallas to Las Vegas yesterday and when I obtained home and unpacked, I noticed among my items was lacking from one among my checked luggage.It had been a shaving kit which was inside a zippered pocket on the outside of a bag. I referred to as customer service in Las Vegas and was instructed there's nothing they're able to do.
I've a ask for reference amount 14716375252 from a journey taken previous Nov. I would want to know the companies response.
I have to admit that I was selfishly pleased to have the ability to e book my flight right before all of your current other consumers and the agent was capable to eliminate the charges.